Keeping your business dynamic and forward-looking is not just a matter of chasing new customers. It involves every aspect of the business operation, from marketing to product development, from administration to training, from financial management to creative thinking.
The customer-driven business is a successful business. Here we look at ways of understanding your customers, of keeping them happy and of measuring their value to your business.
No matter how much cash there is in the bank or how large its stock is, a firm's most valuable asset is its employees. Taking care of your staff can make the difference between an ordinary business and a truly successful one.
We have a range of up to date articles and commentaries on the effect of the recession on small businesses, banks, lending and saving, the economy and pensions and investments.
No business can afford invisibility, which is why the way a business markets itself and how it plans its sales are vital to its development and growth.
Information technology and the internet are increasingly central to businesses of every size and of every sector, and are set to become even more important in the future.
The actions that are being taken by governments to combat climate change will have a significant impact on businesses over the coming years. As well as helping to safeguard the environment, going 'green' can have several other advantages for a firm.
News and analysis made by the Government on the 20 October 2010.
Upcoming deadlines
May
19
2012
Deadline has expired
CIS return date
Construction Industry Scheme : Monthly return due for period to 5th of month.
Filing forms date
Last day for filing forms P14, P35, P38, and P38A - 2011/12 PAYE returns, without incurring penalties.
May
31
2012
Company accounts filing deadline
Filing deadline at Companies House (Northern Ireland: Companies Registry) of accounts for private companies with a year ended 31 August 2011 and for public companies with a year ended 30 November 2011
Corporation tax return date
Filing deadline for Corporation Tax Return Form CT600 for period ended 31 May 2011 to be submitted to HMRC.
P60 deadline
Deadline for issuing P60s to employees for 2011/12